Discuss specific strategies which you personally could use to improve the effectiveness of
your verbal messages by following the guidelines found in chapter five:
1) extensionalize; avoid intensional orientation, 2) recognize complexity: avoid allness,
3) distinguish between facts and inferences: avoid fact-inference confusion, 4)
discriminate among; avoid indiscrimination, 5) talk about the middle: avoid polarization,
and 6) update messages: avoid static evaluation. [Use whichever guidelines are helpful.
Don’t feel compelled to use them all; however, try and include at least three in your
discussion.]
