Use the CapraTek: Ethical Issues simulation and SHRM’s Code of Ethics to complete a 2-3 page report involving a CapraTek employee and the ethical challenges she and the company face while setting up a new call center in India.
Introduction
Among the areas of differences that make global business challenging are the customs and traditions that contribute to the common ethical standards of each nation. Some nations operate within traditional cultures of relationship-based societies. This practice and others are major challenges for global HRM. In this assessment, you’ll view the ethical issues faced by CapraTek, an international technology business, as it expands in India.
Preparation
Complete the CapraTek: Ethical Issues simulation, which involves a CapraTek employee and the challenges she faces while setting up a new call center in India.
Review the SHRM Code of Ethics as a guideline for your responses to the situation, and consider the following:
Where did Rhonda make mistakes of judgment?
Where did her actions seem clearly inappropriate in terms of accepting assistance?
Where did CapraTek’s leadership guidance go wrong in this situation?
What future dangers do Rhonda and CapraTek face in dealing with the local business community?
Prepare a brief report that provides an analysis of the events at CapraTek and include the following:
Analyze Rhonda’s ethical judgment to support your position on her conduct.
Include at least two areas of concern where she made mistakes and explain your rationale.
Evaluate the impact of Rhonda’s ethical judgment and CapraTek’s policies in the host country.
Include at least two areas where the employee and company will be challenged in future business within the community.
Additional Requirements
The deliverable for this assessment applies professional skills in HRM to workplace situations which you will likely encounter in your day-to-day work. As part of your learning, we focus on the development of effective professional communication skills for the workplace.
Length: 2–3 typed, double-spaced pages.
Organization: Make sure that your assessment writing is well-organized, using headings and subheadings to organize content for the reader.
Font and font size: Times New Roman, 12-point.
Resources: Use at least two scholarly or academic sources.
Evidence: Support your assertions with data and in-text citations, and create a reference list at the end of your documents.
APA formatting: Format resources and in-text citations according to APA Style and Format.
Written communication:
Convey purpose, in an appropriate tone and style, incorporating supporting evidence and adhering to organizational, professional, and scholarly writing standards.
Write for a specific audience, using the vernacular of the profession.
Use spell-check and other tools to ensure correct spelling and grammar.
