SUNNY STATE HOSPITAL CASE STUDY ASSIGNMENT
INSTRUCTIONS
Read the case study attached from the study material. Then answer the following
questions.
1. What is/are the emergency room’s quality problem(s)?
2. Where are the quality gap(s) showing up?
3. How would you re-design the production system to address
these gaps?
4. What would you change and what would you keep the same?
Why?
5. Be the EXPERT here—the business is depending on your
guidance for a successful plan
of action
Answer each question completely.
Use current 7th edition of APA Writing standard
minimum of 600 words
Include bible verses
Include 4 scholarly sources (citation) include the study material as part of your citation. Cited sources should not be older than 5 years.
Citation for study material is “Folak, J. (2021). Project Quality Management. MJKraw-Hill Education.”