Answer the following: Would you consider that providing every customer with empathetic support is a profitable strategy? Rely on the class material and external references to share your thoughts.
Please follow this format:
1. Thesis: you take a stand and develop a short yet clear thesis in your post.
2. Support: you argue and support your thesis with references to course materials and/or
transparent, outside sources
3. Value: add value to the conversation. Saying “I agree” does not move the discussion
forward. Ask yourself why you agree and explain your rationale so that others have
something else to respond to.